State Farm® Insurance Agent Chris Freeman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
maggie quick
May 1, 2026
5
out of
5
rating by maggie quick
"I had a great experience working with Chris Freeman State Farm! They were extremely helpful, responsive, and made the entire process easy to understand. You can tell they genuinely care about their clients and go above and beyond to make sure everything is handled smoothly. Highly recommend!"
We responded:
"Thank you for your kind words, Maggie! I am so glad you had a great experience with our office! So glad we were able to help you save money on auto, flood and home insurance! Thank you for letting us protect what matters most! "
LISA COOK
May 1, 2026
5
out of
5
rating by LISA COOK
"Lilly was great to work with, she was very knowledgeable, efficient and a very pleasant personality!"
We responded:
"Mrs. Cook, Thank you so much for the kind words and trusting us! Lilly is a rockstar and loves helping out people protect what matters most! We look forward to working with you! "
Savannah Turner
May 1, 2026
5
out of
5
rating by Savannah Turner
"Lilly Bruner was amazing to work with! She made the health insurance process so much easier by explaining everything clearly and answering all of my questions. She’s very knowledgeable, patient, and truly cares about helping you find the best option for your needs. I highly recommend her!"
We responded:
"Savannah, thank you so much for your kind words! Lilly loves helping customers navigate their options! I'm glad she was able to help you find a supplemental health policy to fit your needs! We look forward to working with you! "
Amanda Austin
April 30, 2026
5
out of
5
rating by Amanda Austin
"Very informative, polite and helpful! Recommend getting insurance with Mr. Freeman"
We responded:
"Hey Amanda! Thank you for the kind words! So glad we were able to save you money on your auto and renters insurance! "
Michael Munn
April 30, 2026
5
out of
5
rating by Michael Munn
"I have never been treated so well in any industry, especially since covid. Lilly took care of my needs and went above and beyond. I was shocked! When I was asked to call her so she could discuss my needs more clearly and answer any of my questions. You cant find the care and consideration along with her hands on approach anymore, anywhere! She wouldnt let me go until She was convinced all my needs were met along with any questions. She left nothing on the table and no stone unturned. When calling Chris Freeman for all your insurance needs I highly recommd Lilly be your go to lady!"
We responded:
"Hey Mr. Munn! Thank you so much for trusting us! So glad you had a great experience with Lilly! She prides herself on helping customers and showing them their options! So glad we were able to save you money and find you more value on your home and auto insurance! "
Donald Fowler
April 29, 2026
5
out of
5
rating by Donald Fowler
"Lilly made switching my home and auto insurance easy and stress-free. She found me a much better price and explained everything clearly. Highly recommend her if you want better coverage and real savings."
We responded:
"Thanks Mr. Fowler! So glad Lilly was able to help you save money on your homeowners and auto insurance! We look forward to working with you! "
Anna Young
April 29, 2026
5
out of
5
rating by Anna Young
"Lily was so helpful and made the auto instance process smooth! Wonderful experience!"
We responded:
"Hey Anna! I am so glad we were able to save you money on your auto insurance! Lilly is amazing and enjoys helping customers find value and savings! Looking forward to working with you! "
Veronica Bolen
April 23, 2026
5
out of
5
rating by Veronica Bolen
"Every time I call or inquire about my policy, they always go above and beyond to help me. Today I spoke with Lilly and she was amazing! I definitely recommend going to see them if you are currently looking for an insurance company who cares about you and not just there to take your money. It’s a great feeling to know I have them looking out for my best interest."
We responded:
"Hi Veronica, Thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. If you ever need anything please don't hesitate to reach out to our team. See you soon!"
Ann Brewton
April 21, 2026
5
out of
5
rating by Ann Brewton
"I appreciates The professionalism as well as the concern for what you’re looking for."
We responded:
"Greetings Ann, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. We hope to continue exceeding your expectations with great service. See you next time!"
Vita Litvak
April 21, 2026
5
out of
5
rating by Vita Litvak
"Simply a pleasure to work with Lilly! So friendly and smart and thoughtful. I’m staying for good :)"
We responded:
"Hey Vita, Thank you for the awesome feedback. It's great to know that we were able to provide you with the highest levels of service. We look forward to serving you many more times in the future! See you soon!"
Jenn Doherty
April 21, 2026
5
out of
5
rating by Jenn Doherty
"Lilly was awesome. The switching of insurance was the easiest transaction. I highly recommend thank you"
We responded:
"Greetings Jenn, we are grateful and appreciate the time you took to leave your review. We love that you had such a great experience! Thanks for sharing we were able to help you save on auto insurance! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Sincerely, Chris "
Brian S.
April 21, 2026
5
out of
5
rating by Brian S.
"Hey thanks for everything you and your team appreciate."
We responded:
"Hello Brian, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. We hope to continue exceeding your expectations with great service. We're here for you anytime!"
TYRONE F. Stevens
April 21, 2026
5
out of
5
rating by TYRONE F. Stevens
"Great customer service and CJ was great with explaining everything."
We responded:
"Thank you for the amazing review, TYRONE! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Blake Heilman
April 18, 2026
5
out of
5
rating by Blake Heilman
"Had a great experience with Chris Freeman at State Farm. He was knowledgeable, easy to work with, and took the time to explain everything clearly. Made the whole process smooth and stress-free. Highly recommend if you’re looking for someone reliable and professional"
We responded:
"Thank you for the amazing review, Blake! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Yvonne Machnic
April 16, 2026
5
out of
5
rating by Yvonne Machnic
"Lilly Bruner is the cats meow!!! She is fantastic! Lilly helped me with quotes for my vehicle and house. She is a great mixture of friendliness, information and knowledge. With her help it was easy to switch to State Farm from my old insurance. I was so happy with the better coverage and the lower premiums (seriously lower premiums.) I highly recommend Chris Freeman State Farm. Just ask for Lilly!"
We responded:
"Thank you for the amazing review, Yvonne! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Lilly is amazing!!! I'm glad we were able to help you save money on your home and auto insurance in Tennessee! "
Tiffany Handy
April 15, 2026
5
out of
5
rating by Tiffany Handy
"I have never felt valued by an insurance agent before until now. CJ reached out to me on Facebook after communicating in our local FB group about my frustrations with my current provider. He personally helped me save 400.00 a year, while also increasing my coverage to include roadside assistance, under and uninsured motorists! I completed the free Defensive Driver Course and received an additional discount too! Great customer service, great insurance, and great Agent! Thanks again CJ!"
We responded:
"Thank you so much for trusting us, Tiffany! We are so glad we were able to save you money and provide more value to you and your family! We look forward to serving you!! "
Jade Giles
April 11, 2026
5
out of
5
rating by Jade Giles
"This group is amazing and saved me a lot on my auto insurance! Highly recommend!!"
We responded:
"Thank you for trusting us, Jade! So glad we were able to provide you more value and savings on your auto insurance! "
Joe Johnson
March 27, 2026
5
out of
5
rating by Joe Johnson
"Bundled my home and auto and saved me a ton of money monthly. Thanks Chris."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Chris Freeman’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! So glad we could save you hundreds on your auto and home insurance! "
Dana T
March 26, 2026
5
out of
5
rating by Dana T
"We love Mr. Freeman’s Agency! He is such an incredible man and agent."
We responded:
"Thank you for the amazing review, Dana! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Olivia Kingery
March 22, 2026
5
out of
5
rating by Olivia Kingery
"I can’t recommend CJ (Chris) and his staff enough. CJ recently helped me start an auto and life insurance policy - he was extremely responsive, knowledgeable, and considerate of my wants and needs. CJ has always had high integrity, honesty, great character and immense care for the people around him - and that definitely carries over with how he runs his business. Highly recommend for all of your insurance needs."
We responded:
"Hey Olivia! We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our Pembroke location. We're always happy to assist so don't hesitate to reach out to us if you need anything. So glad we could save you money on your auto and life insurance! "
Kaye Rowan
March 6, 2026
5
out of
5
rating by Kaye Rowan
"Chris Freeman is the most professional, personable and caring insurance agent I have ever seen. My 98 yr old mother is insured with him. I have worked with Chris to handle her claims from storm damage caused from Hurricane Helene. He has gone above and beyond my expectations to help navigate a fair settlement with the State Farm claims department. It is great feeling to know he is an agent who genuinely cares and addresses his clients concerns. I feel he is the Best and works hard to take care of his clients. 100 stars for Chris!"
We responded:
"Thank you for taking the time to share your thoughts Mrs. Kaye! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Please let us know if you need anything! Thank you for trusting us with what matters most!!!"
Marry Abichet
March 3, 2026
5
out of
5
rating by Marry Abichet
"My experience has been amazing with Emily! She was sooooo nice! 11/10"
We responded:
"Thank you for the wonderful 5-star review, Marry! We are so happy you had a wonderful experience with us here at State Farm Agent Chris Freeman’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! So Glad we could help you save money on your auto insurance! "
Brittney Rogers
February 24, 2026
5
out of
5
rating by Brittney Rogers
"Highly recommend! Very knowledgeable about insurance! Saved me $100+ a month with better coverage on home, auto and life insurance!"
We responded:
"Hi Brittney, We appreciate the time you took to give us such a great rating! We value your feedback and look forward to seeing you again soon! As always, our team is looking forward to your next visit. Please let us know what we can do for you in the future."
Laquitha
February 7, 2026
5
out of
5
rating by Laquitha
"The PEMBROKE BRANCH are so courteous,helpful and understanding!!"
We responded:
"Laquitha, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. We hope to continue exceeding your expectations with great service. See you soon!"
Hailey Powell
January 30, 2026
5
out of
5
rating by Hailey Powell
"Chris saved me around $100 a month and gave me a much better policy than I previously had with another company. 10/10!"
We responded:
"So glad we were able to provide you better coverage and savings on your auto insurance! "