Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shane Hoskins

Shane Hoskins

June 11, 2026

5  out of  5
rating by Shane Hoskins
"I called State Farm to get a quote for auto insurance, and let me say, I was helped by Emily, and she was absolutely fantastic! I am so glad I made the call that day, and Im much happier with the coverage I now have due to Ms. Emily's help. Would recommend to anyone! Thank you so much!"
We responded:
"Thank you so much for your 5-star review, Shane! I'm so glad Emily was able to help you find more value and savings on your auto insurance! "
Profile photo of Andrea Robinson

Andrea Robinson

June 11, 2026

5  out of  5
rating by Andrea Robinson
"Very knowledgeable and very helpful!!"
We responded:
"Thank you so much for your 5-star review, Andrea! Thank you for trusting us! I'm so glad we could help you save money on your auto and homeowners insurance policies! "
Profile photo of Traci Ellison

Traci Ellison

June 3, 2026

5  out of  5
rating by Traci Ellison
"Emily worked hard to get my coverage handled . Greatful for my State Farm team"
We responded:
"Thank you for the fantastic review, Traci! We are always here to help with your insurance needs here in Pembroke . "
Profile photo of Shannon Sessions

Shannon Sessions

June 3, 2026

5  out of  5
rating by Shannon Sessions
"I love it!!!! Really good customer service and the agents help explain things I don’t know really don’t know. Lilly is one of the best agents I can talk to when I get out on a call with her. she is good at her job and what she does. She is the best, keep up the good work Lilly!"
We responded:
"Shannon, thank you for your wonderful review of State Farm Agent Chris Freeman’s Team!"
Profile photo of Christin N. Clever

Christin N. Clever

May 29, 2026

5  out of  5
rating by Christin N. Clever
"We needed insurance for our construction loan and after trying lots of online tools unsuccessfully we gave State Farm a call! Lilly was hands down the most helpful agent! She took time to understand exactly what we needed, explained all the options, and was incredibly sweet! She had our policy started in less than 30 minutes and saved us a ton of frustration!!! If you need insurance, I highly recommend giving Lilly a call!!!!"
We responded:
"Thank you so much, Christin! I'm so glad we were able to provide you value and savings on your homeowners insurance! "
Profile photo of Peter Tortorell

Peter Tortorell

May 22, 2026

5  out of  5
rating by Peter Tortorell
"Mr. Freeman was very easy to work with, extremely responsive to calls and messages. Have already referred others to him."
We responded:
"Thank you so much for your 5 Star review, Peter! So glad we were able to help provide you more value and savings on your boatowners policy! "
Profile photo of Ashley Lane

Ashley Lane

May 21, 2026

5  out of  5
rating by Ashley Lane
"Chris and his team set me up with auto and life insurance to protect my family. Go see Chris!!"
We responded:
"So glad we were able to provide you more value and savings on your auto and life insurance! Thanks for trusting us, Ashley! "
Profile photo of Jameela Phillips

Jameela Phillips

May 21, 2026

5  out of  5
rating by Jameela Phillips
"I love working with Lilly. She became my new bff. She is clear and communicates well. She makes sure you know all your options and advocates on what’s best for you as a client. I would definitely recommend using this office. 10/10"
We responded:
"Thank you so much for your 5 star review, Jameela! Thank you for trusting us with your homeowners insurance! "
Profile photo of Nick Stallone

Nick Stallone

May 21, 2026

5  out of  5
rating by Nick Stallone
"Chris and his team are the best! Helped me find the auto insurance coverage I needed."
We responded:
"Thank you for your 5 star review, Nick! "
Profile photo of Katherine Patrick

Katherine Patrick

May 20, 2026

5  out of  5
rating by Katherine Patrick
"CJ and his team were so helpful with all of my insurance needs. Bravo team! Bravo!"
We responded:
"Thank you so much, Katherine! So glad we were able to help with your life insurance needs! "
Profile photo of Matthew Tortorell

Matthew Tortorell

May 20, 2026

5  out of  5
rating by Matthew Tortorell
"CJ Freeman was a great agent to work with! He immediately got in touch with me and was able to get my boat covered with more coverage for about half the price I was currently paying. Would highly recommend working with CJ!"
We responded:
"Thank you so much for trusting us, Matthew! I'm glad we were able to save you money with more coverage on your boat insurance! "
Profile photo of Ann Brewton

Ann Brewton

May 15, 2026

5  out of  5
rating by Ann Brewton
"I appreciates The professionalism as well as the concern for what you’re looking for."
We responded:
"Greetings Ann, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. We hope to continue exceeding your expectations with great service. See you next time!"
Profile photo of Bettiana Munafo

Bettiana Munafo

May 14, 2026

5  out of  5
rating by Bettiana Munafo
"5 stars for Lilly! She made switching over to State Farm such an easy and stress-free process. She was incredibly responsive, knowledgeable, and helped us save a huge amount while still making sure we had great coverage. You can truly tell she cares about her clients and wants the best for them. Highly recommend working with her!"
We responded:
"Thank you for your 5 star review, Bettiana! I'm glad Lilly was able to help you save money on your auto insurance! "
Profile photo of maggie quick

maggie quick

May 1, 2026

5  out of  5
rating by maggie quick
"I had a great experience working with Chris Freeman State Farm! They were extremely helpful, responsive, and made the entire process easy to understand. You can tell they genuinely care about their clients and go above and beyond to make sure everything is handled smoothly. Highly recommend!"
We responded:
"Thank you for your kind words, Maggie! I am so glad you had a great experience with our office! So glad we were able to help you save money on auto, flood and home insurance! Thank you for letting us protect what matters most! "
Profile photo of LISA COOK

LISA COOK

May 1, 2026

5  out of  5
rating by LISA COOK
"Lilly was great to work with, she was very knowledgeable, efficient and a very pleasant personality!"
We responded:
"Mrs. Cook, Thank you so much for the kind words and trusting us! Lilly is a rockstar and loves helping out people protect what matters most! We look forward to working with you! "
Profile photo of Savannah Turner

Savannah Turner

May 1, 2026

5  out of  5
rating by Savannah Turner
"Lilly Bruner was amazing to work with! She made the health insurance process so much easier by explaining everything clearly and answering all of my questions. She’s very knowledgeable, patient, and truly cares about helping you find the best option for your needs. I highly recommend her!"
We responded:
"Savannah, thank you so much for your kind words! Lilly loves helping customers navigate their options! I'm glad she was able to help you find a supplemental health policy to fit your needs! We look forward to working with you! "
Profile photo of Amanda Austin

Amanda Austin

April 30, 2026

5  out of  5
rating by Amanda Austin
"Very informative, polite and helpful! Recommend getting insurance with Mr. Freeman"
We responded:
"Hey Amanda! Thank you for the kind words! So glad we were able to save you money on your auto and renters insurance! "
Profile photo of Michael Munn

Michael Munn

April 30, 2026

5  out of  5
rating by Michael Munn
"I have never been treated so well in any industry, especially since covid. Lilly took care of my needs and went above and beyond. I was shocked! When I was asked to call her so she could discuss my needs more clearly and answer any of my questions. You cant find the care and consideration along with her hands on approach anymore, anywhere! She wouldnt let me go until She was convinced all my needs were met along with any questions. She left nothing on the table and no stone unturned. When calling Chris Freeman for all your insurance needs I highly recommd Lilly be your go to lady!"
We responded:
"Hey Mr. Munn! Thank you so much for trusting us! So glad you had a great experience with Lilly! She prides herself on helping customers and showing them their options! So glad we were able to save you money and find you more value on your home and auto insurance! "
Profile photo of Donald Fowler

Donald Fowler

April 29, 2026

5  out of  5
rating by Donald Fowler
"Lilly made switching my home and auto insurance easy and stress-free. She found me a much better price and explained everything clearly. Highly recommend her if you want better coverage and real savings."
We responded:
"Thanks Mr. Fowler! So glad Lilly was able to help you save money on your homeowners and auto insurance! We look forward to working with you! "
Profile photo of Anna Young

Anna Young

April 29, 2026

5  out of  5
rating by Anna Young
"Lily was so helpful and made the auto instance process smooth! Wonderful experience!"
We responded:
"Hey Anna! I am so glad we were able to save you money on your auto insurance! Lilly is amazing and enjoys helping customers find value and savings! Looking forward to working with you! "
Profile photo of Veronica Bolen

Veronica Bolen

April 23, 2026

5  out of  5
rating by Veronica Bolen
"Every time I call or inquire about my policy, they always go above and beyond to help me. Today I spoke with Lilly and she was amazing! I definitely recommend going to see them if you are currently looking for an insurance company who cares about you and not just there to take your money. It’s a great feeling to know I have them looking out for my best interest."
We responded:
"Hi Veronica, Thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. If you ever need anything please don't hesitate to reach out to our team. See you soon!"
Profile photo of Vita Litvak

Vita Litvak

April 21, 2026

5  out of  5
rating by Vita Litvak
"Simply a pleasure to work with Lilly! So friendly and smart and thoughtful. I’m staying for good :)"
We responded:
"Hey Vita, Thank you for the awesome feedback. It's great to know that we were able to provide you with the highest levels of service. We look forward to serving you many more times in the future! See you soon!"
Profile photo of Jenn Doherty

Jenn Doherty

April 21, 2026

5  out of  5
rating by Jenn Doherty
"Lilly was awesome. The switching of insurance was the easiest transaction. I highly recommend thank you"
We responded:
"Greetings Jenn, we are grateful and appreciate the time you took to leave your review. We love that you had such a great experience! Thanks for sharing we were able to help you save on auto insurance! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Sincerely, Chris "
Profile photo of Brian S.

Brian S.

April 21, 2026

5  out of  5
rating by Brian S.
"Hey thanks for everything you and your team appreciate."
We responded:
"Hello Brian, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. We hope to continue exceeding your expectations with great service. We're here for you anytime!"
Profile photo of TYRONE F. Stevens

TYRONE F. Stevens

April 21, 2026

5  out of  5
rating by TYRONE F. Stevens
"Great customer service and CJ was great with explaining everything."
We responded:
"Thank you for the amazing review, TYRONE! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."